What are you guys about?
Thanks for asking. Check out our About Us page here for the full scoop!
How long will it take me to get my items?
The total time to receive your order after placing it is typically 7-12 business days if you live in the US. Upgraded shipping options are available at Checkout. Items are custom printed in the US specifically for you. This means that when we receive your order, it gets sent to our fulfillment center for processing. Processing and Production typically take 4-5 business days and then your item will be shipped. We promise it will be worth the wait!
What if I'm not satisfied with my purchase?
Customer satisfaction is our top priority! If you aren't happy with your order, we will do everything to make it right. We offer a 30 Day Money Back Guarantee on all of our products. Just send us an email at firstname.lastname@example.org and we will make it right!
What is your quality like?
Not to toot our own horn, but pretty darn good! We work with some of the best production companies in the US to ensure your items are made to our standards.
For our tees, we use Direct to Garment Printing for our tees and print on high quality apparel. Each product page will specify, but the majority are printed on the Bella + Canvas Tee. These are not your 5 shirts for $10 material, but rather high quality soft, lightweight, with just the right amount of stretch.
Our canvases are designed to make a statement in any space you decide to hang it. They are stretched and mounted on high-density wood fiberboard and designed to be warp-resistant. It is artist-grade, OBA-free, and designed not to fade. While some companies use a canvas depth of only .75”, all of our canvases come standard with a 1.25” depth to give that nice Gallery Feel. The back is sealed and the mounting hardware is already pre-attached so that you can hang your artwork within minutes of it arriving!
Can you rush an order?
Yes, we can! Please contact us ideally before you order and we'll provide some options even as quick as overnight shipping. On the checkout page, you will see several shipping options too for faster shipping. If you have already placed your order and need it rushed, still reach out and we can work with you to select a faster shipping method.
What if I need to change or cancel my order?
Unfortunately, once an order is placed, we are unable to make changes because your order gets sent directly to our production facility. However, if you'd like to try to cancel it, please email email@example.com right away with your order number and we'll try our best to catch it before it goes out!
What if I have more questions?
Please contact us at firstname.lastname@example.org or reach out to us using the Contact Us page.